Refund policy

Returns accepted within 30 days of delivery.

Item must be unused, in original packaging, with all parts included.

Non-returnable: personalized items, hygiene-sensitive toys, or final-sale items.

Customer pays return shipping, unless item is defective or incorrect.

Contact us at [support email] to start a return; include order number.

Refund issued to original payment method after inspection.

Refund processing: 5–10 business days after approval.

Exchanges only for defective/damaged items (same product).

Order cancellations allowed within 12 hours or before shipping.